Listen to your customers and employees with InsightSofa - the leading AI-powered customer experience management platform. Gain valuable insights with automated online surveys, customizable web widgets or terminals in branches. Uncover your greatest strengths and growth opportunities in real-time with interactive reports and notifications. Use feedback to strengthen your business and motivate your staff. With InsightSofa, satisfaction management is easy, automatic and effective. 🌟

Why is it important to have InsightSofa on your side? With our app, you can gain a deeper understanding of your customers' needs and provide them with an unforgettable experience. Join us and discover the power of data!

Are you measuring customer experience with multiple metrics? You'll also want to see one overall result that speaks to the overall satisfaction of your customers. The InsightSofa Satisfaction Index (ISI) can combine the NPS, CES and CSAT methodologies into one number. It will provide you with a simple and easy to understand indicator of the overall customer or employee experience.

Today, more and more companies are interested in hearing the voice of their customers and moving towards customer satisfaction. Our clients have chosen this path, and we are delighted to walk it together. Many of them have ranked among the best customer experience companies! Congratulations! 👏 👉 https://www.nejlepsi.cx/zebricek

The Christmas holidays are fast approaching, so it’s important to slow down and enjoy them. We wish you a wonderful (and happy) Christmas. 🎄

Working well with customers means order. Automatic survey labeling allows you to put surveys into ready-made "boxes" and then work and evaluate them much more clearly. You can label surveys automatically, according to predefined rules. Come label with us! 📌😉

We all know how important it is to have all the data to manage the business according to the customer experience in one place. Clear and understandable. Today we are proud to introduce the brand new Universal Dashboard feature. With this dashboard you can design your reports exactly the way you want. It doesn't matter whether you want to display customer data collected from terminals, emails, SMS, QR codes or your website. You put them neatly next to each other, in the order and design that suits you best. Universal dashboard is the next step in our long-term mission. And to provide the clearest views of the customer experience for quality business management through the eyes of customers. #InsightSofa #CustomerExperience #LeadingPlatform

All the necessary customer satisfaction information on one card. Overview of customer satisfaction, customer wishes, ratings of individual products or services, suggestions for improvement, .... All in one place, easily accessible. Your sales team's dream come true. The Holy Grail for your marketing.

Get a quick overview of your organization's performance as soon as you log in to InsightSofa. The dashboard can be fully customized for the entire organization or for different departments, for example. It includes interactive reports showing real-time data, recent comments or tips to improve your customer satisfaction. Do not hesitate to contact us.