InsightSofa gives the marketing manager a competitive advantage and enables them to better understand their customers, better target marketing activities and increase the overall effectiveness of their marketing strategies.
InsightSofa helps you gain a deeper understanding of your employees' needs, improve work climate and productivity, and thereby support your company's growth and success. InsightSofa enables better responsiveness to employee needs and strengthens the role of the HR department as a strategic partner in the organization.
InsightSofa assists in gaining a deeper comprehension of employees’ necessities, increasing work climate and productivity, and ultimately promoting company growth and success. The platform enables better responsiveness to employee needs and enhances the HR department’s role as a strategic partner within the organization.
Improving Employee Engagement
InsightSofa enables you to track employee engagement levels and pinpoint the primary contributing factors. With this data, HR managers can develop tactics and initiatives to drive increased employee engagement and contentment.
Monitoring and Solving Employee Issues
InsightSofa offers employees a platform to express their opinions, complaints, and suggestions. The HR manager can promptly identify and address any problems, thus facilitating effective resolutions and enhancing the work environment.
Perfect and simple methodologies.
NPS, CES and CSAT.
Personalization of Employee Development
Thanks to InsightSofa data, HR managers can gain a better understanding of individual employee needs and offer personalized development plans. This boosts employee motivation and facilitates skill and career growth.
Measuring the Effectiveness of HR Programs and Initiatives
InsightSofa offers analytical tools that allow HR managers to track the success of different HR programs and initiatives. This approach enables them to evaluate which programs are most effective and which ones may require modification or replacement.
Increase in Employee Retention
Thanks to InsightSofa, HR managers can determine the factors impacting employee retention. Armed with this information, they can create targeted strategies and programs geared toward retaining vital employees within the organization.
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customer experience measurement.
Automated surveys in which the customer responds on their mobile, computer or tablet. Collection is done via emails, SMS, QR codes on product packaging, invoices, receipts, etc.
Collection of customer or employee satisfaction at branches and company premises. Allows you to collect even from customers you do not have contact with. Collection takes place in locations where the customer experience is full.
A quick and cost-effective one-time determination of customer or employee satisfaction and their suggestions for improvement. When you want to quickly know where you stand and what specifically to start improving.