![InsightSofa OneTouch - the most advanced feedback terminals 1 434752117 937278828089932 6434482666138844927 n](https://insightsofa.com/wp-content/uploads/2024/05/434752117_937278828089932_6434482666138844927_n-570x350.jpg)
Terminals and kiosks
![ref-superzoo ref superzoo](https://insightsofa.com/wp-content/uploads/2022/03/ref-superzoo.png)
![ref-AAA-auto ref AAA auto](https://insightsofa.com/wp-content/uploads/2022/03/ref-AAA-auto.png)
![kb kb](https://insightsofa.com/wp-content/uploads/2019/05/kb.png)
![mondi mondi](https://insightsofa.com/wp-content/uploads/2019/05/mondi.png)
![jablotron jablotron](https://insightsofa.com/wp-content/uploads/2019/05/jablotron.png)
![elfetex elfetex 1](https://insightsofa.com/wp-content/uploads/2019/05/elfetex-1.png)
![alza-logo alza logo](https://insightsofa.com/wp-content/uploads/2021/07/alza-logo.png)
![pilulka pilulka](https://insightsofa.com/wp-content/uploads/2019/05/pilulka.png)
![linet linet](https://insightsofa.com/wp-content/uploads/2019/05/linet.png)
![ING-bank-logo ING bank logo](https://insightsofa.com/wp-content/uploads/2022/05/ING-bank-logo.png)
![ref-packeta ref packeta](https://insightsofa.com/wp-content/uploads/2022/03/ref-packeta.png)
![ref-penta ref penta](https://insightsofa.com/wp-content/uploads/2022/03/ref-penta.png)
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![ref-zasilkovna ref zasilkovna](https://insightsofa.com/wp-content/uploads/2022/03/ref-zasilkovna.png)
![A4I A4I](https://insightsofa.com/wp-content/uploads/2019/05/A4I.png)
![laufen laufen](https://insightsofa.com/wp-content/uploads/2019/05/laufen.png)
![logo-driveto logo driveto](https://insightsofa.com/wp-content/uploads/2023/03/logo-driveto.png)
![logo-planeo logo planeo](https://insightsofa.com/wp-content/uploads/2023/03/logo-planeo.png)
![logo-direct logo direct](https://insightsofa.com/wp-content/uploads/2023/03/logo-direct.png)
![InsightSofa OneTouch Group 971](https://insightsofa.com/wp-content/uploads/2022/03/Group-971.png)
Understand the customer experience through terminals and kiosks.
![InsightSofa OneTouch terminal Group 997](https://insightsofa.com/wp-content/uploads/2022/03/Group-997.png)
Get feedback even from people you don’t have contact with.
Your customers’ opinions in real time
Easily customizable surveys and mobile terminals
Easy to connect (230V outlet only or even battery-powered versions)
Easy for respondents, effective reporting for you.
Maximum of 3 clicks for respondent to rate
More than 10 pre-defined customer experience reports available
Automatic notifications for non-standard conditions (e.g. dissatisfaction)
![InsightSofa Charts Group 998](https://insightsofa.com/wp-content/uploads/2022/03/Group-998.png)
Perfect and simple methodology.
Net Promoter Score
![Group 1030 Group 1030](https://insightsofa.com/wp-content/uploads/2022/03/Group-1030.png)
![Mask Group 28 Mask Group 28 1](https://insightsofa.com/wp-content/uploads/2022/03/Mask-Group-28-1.png)
Let your customers know
that their opinions matter.
Customers are satisfied when they can express their opinions immediately
Terminals motivate employees to provide better service
Track the progress of satisfaction in stores in real time
![Group 999 Group 999 1](https://insightsofa.com/wp-content/uploads/2022/03/Group-999-1.png)
![Group 1000 Group 1000 1](https://insightsofa.com/wp-content/uploads/2022/03/Group-1000-1.png)
You’ll be the first
to know when something happens.
Light enough for mobility.
Too heavy to be stolen.
Very stable due to the use of steel parts
Made entirely in the Czech Republic
Different sizes of touch screens
![InsightSofa Terminals Terminal1 2](https://insightsofa.com/wp-content/uploads/2022/03/Terminal1-2.png)
![InsightSofa Security Group 1002](https://insightsofa.com/wp-content/uploads/2022/03/Group-1002.png)
Anti-abuse and
fraudulent voting features.
New service!
One-off customer satisfaction survey
![onetouch-swift onetouch swift e1704266217288](https://insightsofa.com/wp-content/uploads/2024/01/onetouch-swift-e1704266217288.png)
![unnamed@2x](https://insightsofa.com/wp-content/uploads/2022/03/unnamed@2x.png)
Great for your business with many placement options.
![unnamed (5)@2x unnamed](https://insightsofa.com/wp-content/uploads/2022/03/unnamed-5@2x.png)
![Group 907 Group 907](https://insightsofa.com/wp-content/uploads/2022/03/Group-907.png)
Easier than you think.
We can do it online.
![InsightSofa Manager Group 1003](https://insightsofa.com/wp-content/uploads/2022/03/Group-1003.png)
Truly dedicated project
manager. From start to finish.
Clearly defined process
saves time on both sides.
Initial consultation, familiarization and analysis of the current state of affairs
Definition of objectives and project plan
Setting up a structure of inquiry, trigger points and touch points
Creation of text and graphic design of the solution
Implementation of the solution, interfacing with external systems
Test version, testing and commenting
Training on how to work with the system and customer experience
Launch of the live solution
![InsightSofa Screen Group 1004](https://insightsofa.com/wp-content/uploads/2022/03/Group-1004.png)
![Silné stránky Group 902](https://insightsofa.com/wp-content/uploads/2022/02/Group-902.png)
We minimize all “birth” pains.
We’ve already been through them.
![InsightSofa Service Group 1007](https://insightsofa.com/wp-content/uploads/2022/03/Group-1007.png)
We deliver the implementation „turnkey“.
With minimal interaction.
News about Insightsofa OneTouch™
![InsightSofa OneTouch - the most advanced feedback terminals 1 434752117 937278828089932 6434482666138844927 n](https://insightsofa.com/wp-content/uploads/2024/05/434752117_937278828089932_6434482666138844927_n-570x350.jpg)
![InsightSofa OneTouch terminals monitor their availability 2 Terminaly](https://insightsofa.com/wp-content/uploads/2024/03/Terminaly-570x350.jpg)
InsightSofa OneTouch terminals monitor their availability
![New stand design 3 OneTouch](https://insightsofa.com/wp-content/uploads/2024/02/OneTouch-570x350.png)
New stand design
![Artificial intelligence in InsightSofa: Why measure sentiment? 4 social sentiment analyses](https://insightsofa.com/wp-content/uploads/2024/01/social-sentiment-analyses-570x350.png)
Artificial intelligence in InsightSofa: Why measure sentiment?
![InsightSofa OneTouch™ Swift 5 OneTouchSwift site](https://insightsofa.com/wp-content/uploads/2024/01/OneTouchSwift-site-570x350.jpg)
InsightSofa OneTouch™ Swift
Interesting reference projects
![penta-reference penta reference](https://insightsofa.com/wp-content/uploads/2022/03/penta-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Penta Hospitals
![alza-reference alza reference](https://insightsofa.com/wp-content/uploads/2022/03/alza-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Alza.cz a.s.
![kb-reference kb reference](https://insightsofa.com/wp-content/uploads/2022/03/kb-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Komerční Banka a.s.
![mondi-reference mondi reference](https://insightsofa.com/wp-content/uploads/2022/03/mondi-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Mondi
![pilulka-reference pilulka reference](https://insightsofa.com/wp-content/uploads/2022/03/pilulka-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Pilulka.cz
![laufen-reference laufen reference](https://insightsofa.com/wp-content/uploads/2022/03/laufen-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Laufen
Just one more step to measurement in your estabilishments
![Terminals Terminals](https://insightsofa.com/wp-content/uploads/2022/03/Terminals.png)
![Group 690 Group 690](https://insightsofa.com/wp-content/uploads/2022/03/Group-690.png)