A brief survey with detailed results using the Net Promoter Score methodology.
Deliver customer experience insights within 2 weeks of engagement.
Detailed view of customer satisfaction and suggestions for improvement.
Get a complete view of current satisfaction
Recommendations for development/remediation
Customer segmentation (advocates, passives, detractors)
Perfect and simple methodology.
Net Promoter Score
Leverage strengths for marketing. Find opportunities in weaknesses.
View results by product, service, region, sales rep, etc.
Uncover your customers’ ideas and turn them into your action plans.
Feedback motivates employees to perform better.
Validate your decisions in near real-time and use positive feedback for reference marketing.
We deliver turnkey solutions.
With minimal interaction.
Easier than you think.
We can do it online.
Truly dedicated project
manager. From start to finish.
Clearly defined process
saves time on both sides.
Initial consultation, familiarization and analysis of the current state of affairs
Definition of objectives and project plan
Building a structure of polling, trigger points and touch points
Creation of text and graphic design of the solution
Implementation of the solution, interfacing with external systems
Test version, testing and commenting
Training on how to work with the system and customer experience
Launch of the live solution