Processing large reports over hundreds of millions of data sometimes takes a bit of computing power. The good news is that today we’ve completed a major change to the core application that delivers incredibly fast data rendering over large samples. This can make your customer experience decisions even faster 🙂
Following the introduction of our new logo and corporate identity, we have updated the graphical look of the app. We firmly believe that the app is now more user-friendly, easier to navigate and most importantly, the data is much easier to read. Let us know on our social media how you like it.
We would like to introduce our new logo. According to us and our graphic designers, it describes exactly what we do. It is cleaner than the previous one and more expressive in colour. We hope it’s another step towards making us more interesting, more colourful for you. Let us know on social media how you like/dislike it.
We’re listening to your feedback, so today we’ve launched a new intra-company communication feature. Especially when dealing with retention requests from customers, you may need the participation of another colleague from your company. Now this is possible and you can solve everything inside InsightSofa.
The highly anticipated feature is finally out. Now you can handle all requests, complaints and other customer communication directly from InsightSofa. This creates a customer card on which you can see all survey results as well as all communication between your employees and the customer. We call it – all in one place.
