![New in automatic sending of surveys 1 insightsofa obecny](https://insightsofa.com/wp-content/uploads/2024/06/insightsofa-obecny--570x350.png)
One-off surveys
![ref-AAA-auto ref AAA auto](https://insightsofa.com/wp-content/uploads/2022/03/ref-AAA-auto.png)
![ref-superzoo ref superzoo](https://insightsofa.com/wp-content/uploads/2022/03/ref-superzoo.png)
![kb kb](https://insightsofa.com/wp-content/uploads/2019/05/kb.png)
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![linet linet](https://insightsofa.com/wp-content/uploads/2019/05/linet.png)
![ING-bank-logo ING bank logo](https://insightsofa.com/wp-content/uploads/2022/05/ING-bank-logo.png)
![ref-penta ref penta](https://insightsofa.com/wp-content/uploads/2022/03/ref-penta.png)
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![ref-zasilkovna ref zasilkovna](https://insightsofa.com/wp-content/uploads/2022/03/ref-zasilkovna.png)
![A4I A4I](https://insightsofa.com/wp-content/uploads/2019/05/A4I.png)
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![InsightSofa NPS Group 875 1](https://insightsofa.com/wp-content/uploads/2022/03/Group-875-1.png)
A brief survey with detailed results using the Net Promoter Score methodology.
![InsightSofa Manager Group 1003](https://insightsofa.com/wp-content/uploads/2022/03/Group-1003.png)
Deliver customer experience insights within 2 weeks of engagement.
Detailed view of customer satisfaction and suggestions for improvement.
Get a complete view of current satisfaction
Recommendations for development/remediation
Customer segmentation (advocates, passives, detractors)
![InsightSofa Screen Group 1004](https://insightsofa.com/wp-content/uploads/2022/03/Group-1004.png)
Perfect and simple methodology.
Net Promoter Score
![Group 1030 Group 1030](https://insightsofa.com/wp-content/uploads/2022/03/Group-1030.png)
![Mask Group 28 Mask Group 28 1](https://insightsofa.com/wp-content/uploads/2022/03/Mask-Group-28-1.png)
![Silné stránky Group 902](https://insightsofa.com/wp-content/uploads/2022/02/Group-902.png)
Leverage strengths for marketing. Find opportunities in weaknesses.
View results by product, service, region, sales rep, etc.
Uncover your customers’ ideas and turn them into your action plans.
Feedback motivates employees to perform better.
Validate your decisions in near real-time and use positive feedback for reference marketing.
![InsightSofa Service Group 1007](https://insightsofa.com/wp-content/uploads/2022/03/Group-1007.png)
We deliver turnkey solutions.
With minimal interaction.
![Group 907 Group 907](https://insightsofa.com/wp-content/uploads/2022/03/Group-907.png)
Easier than you think.
We can do it online.
![InsightSofa Manager Group 1003](https://insightsofa.com/wp-content/uploads/2022/03/Group-1003.png)
Truly dedicated project
manager. From start to finish.
Clearly defined process
saves time on both sides.
Initial consultation, familiarization and analysis of the current state of affairs
Definition of objectives and project plan
Building a structure of polling, trigger points and touch points
Creation of text and graphic design of the solution
Implementation of the solution, interfacing with external systems
Test version, testing and commenting
Training on how to work with the system and customer experience
Launch of the live solution
![InsightSofa Screen Group 1004](https://insightsofa.com/wp-content/uploads/2022/03/Group-1004.png)
![Silné stránky Group 902](https://insightsofa.com/wp-content/uploads/2022/02/Group-902.png)
We minimize all “birth” pains.
We’ve already been through them.
![InsightSofa Service Group 1007](https://insightsofa.com/wp-content/uploads/2022/03/Group-1007.png)
We will deliver the implementation „turnkey“.
With minimal interaction.
News about InsightSofa Now™
![New in automatic sending of surveys 1 insightsofa obecny](https://insightsofa.com/wp-content/uploads/2024/06/insightsofa-obecny--570x350.png)
![Labelling surveys with artificial intelligence (AI) 2 AI stitkoni](https://insightsofa.com/wp-content/uploads/2024/05/AI-stitkoni-570x350.jpg)
Labelling surveys with artificial intelligence (AI)
![Monetization 3 Monetizace](https://insightsofa.com/wp-content/uploads/2024/02/Monetizace-570x350.jpg)
Monetization
![Artificial intelligence in InsightSofa: Why measure sentiment? 4 social sentiment analyses](https://insightsofa.com/wp-content/uploads/2024/01/social-sentiment-analyses-570x350.png)
Artificial intelligence in InsightSofa: Why measure sentiment?
![InsightSofa Account Experience 5 isi account experiences](https://insightsofa.com/wp-content/uploads/2023/11/isi-account-experiences-570x350.jpg)
InsightSofa Account Experience
Interesting reference projects
![superzoo-reference superzoo reference](https://insightsofa.com/wp-content/uploads/2022/03/superzoo-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Super zoo
![linet-reference linet reference](https://insightsofa.com/wp-content/uploads/2022/03/linet-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Linet
![elfetex-reference elfetex reference](https://insightsofa.com/wp-content/uploads/2022/03/elfetex-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Elfetex
![alza-reference alza reference](https://insightsofa.com/wp-content/uploads/2022/03/alza-reference.png)
![shadow shadow 2](https://insightsofa.com/wp-content/uploads/2022/03/shadow-2.png)
Alza CZ a.s.
Just one more step to know your customers
![Silné stránky Group 902](https://insightsofa.com/wp-content/uploads/2022/02/Group-902.png)
![Group 690 Group 690](https://insightsofa.com/wp-content/uploads/2022/03/Group-690.png)