InsightSofa OneTouch – the most advanced feedback terminals
What is Natural Language Processing (NLP)?
Natural Language Processing (NLP) is a field of artificial intelligence (AI) that focuses on the…
What are Large Language Models (LLM)?
Large Language Models (LLMs) represent a revolutionary technology in the fields of artificial intelligence and…
AI Tagging of Surveys
Categorizing (or tagging) surveys is one of the fundamental tasks you’ll need to perform when…
Overall Experience Trend Report
What is the Overall Experience Score (OES)? The Overall Experience Score (OES) is an innovative…
AI Sentiment Segment Report
The Sentiment Segment Report displays the sentiment analysis of free-text comments from customers or employees….
AI Sentiment Evolution Report
The AI Sentiment Evolution Report displays the sentiment analysis of free-text comments from customers or…
AI Sentiment Overview Report
The Sentiment Overview Report displays the sentiment analysis of free-text comments from customers or employees….
AI Sentiment Trend Report
The Sentiment Trend Report displays the sentiment analysis of free-text comments from customers or employees….