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Setting and using goals

Introducing a brand new feature for setting and managing customer experience goals.

We all know how important it is to measure customer satisfaction and experience. But how can we measure and evaluate something without having a set goal of where we want to get to. InsightSofa is now the perfect tool to identify, set and closely monitor suitable targets 24/7.

Goals can be set for individual employees or groups, but also for specific products or services. And as you’re used to with InsightSofa, it leaves nothing to chance. Throughout the monitoring of the goal, it informs you whether you are close to meeting it. And if not, it will show you what to add in due course.

Try InsightSofa goals and get your company’s growth under control.