Introducing a brand new module to measure customer experience directly on your website. The WebSight module allows you to integrate polling on the actual customer experience on different pages. This makes it easy to find out how satisfied customers are with the content of your site, the quantity and quality of content, the design of the site, or the entire buying process, for example.
The module delivers an endless stream of customer suggestions for various improvements to make your website a truly powerful sales channel.
At the same time, this module further complements our “omni-channel customer experience” philosophy. Or collecting customer experience across all possible channels in which you meet your customers. Same methodology, with comparable data.
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