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Why choose InsightSofa?

The following comparison will make it easier
for you to choose the right tool.
NPS triangl

Comparison of tools for measuring and working
with Customer Experience

Options insightsofa Image 4 Image 1 Image 2 Image 3
Automatic survey distribution tick tick tick tick cross
Unlimited responses tick tick tick cross tick
Retention Center tick cross tick cross cross
Change of mind after the request has been resolved tick cross cross cross cross
Communication with customer from interface tick cross cross cross cross
Notification of non-standard conditions tick cross tick cross cross
Offline measurement via terminals and kiosks tick cross cross cross cross
Internal knowledge sharing and communication tick tick tick tick tick
Virtual AI assistant tick cross cross cross cross

Group 1003

Truly dedicated project
manager. From start to finish.

Proper implementation into a company involves understanding your organization, the processes within the company, and the goals set. Throughout the implementation, a dedicated project manager is available to lead all meetings and ensure a worry-free implementation of InsightSofa. You can contact him at any time to address your current needs.
Group 690

Ready, Choose the right tool

Group 66

Online polling

Automated satisfaction surveys using email questionnaires provide detailed customer experience data.
I'm interested
Group 67t

Terminals and kiosks

OneTouch terminals and kiosks enable the collection of customer or employee satisfaction at branches and company premises.
I'm interested
Group 65

One-off surveys

Fast and cost-effective one-time determination of customer or employee satisfaction and their suggestions for improvement
I'm interested