Return on Investment (ROI) Calculator
Company Turnover:
The company’s turnover for the past year was (in EUR).
Number of Surveys:
This is an estimate of the total number of inquiries received in one month.
Change customer satisfaction by NPS
Use the slider to estimate the improvement in your customer satisfaction by a certain number of NPS
Result (ROI)
ROI
months
Covers all implementation costs
Increase in turnover per year
… €
Estimate according to the selected parameters
The calculator’s data and estimates are from a London School of Economics and Political Science study. The research was validated by over 1,000 companies that use the Net Promoter Score metric.
Get a complete customer experience measurement tool.
Online surveys
Automated surveys in which the customer responds on their mobile, computer or tablet. Collection is done via emails, SMS, QR codes on product packaging, invoices, receipts, etc.
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Terminals and kiosks
Collection of customer or employee satisfaction at branches and company premises. Allows you to collect even from customers you do not have contact with. Collection takes place in locations where the customer experience is full.
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Feedback on the site
Fully customizable widgets on your website that you can use to ask visitors about their current experience on the page they are on.
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One-off surveys
A quick and cost-effective one-time determination of customer or employee satisfaction and their suggestions for improvement. When you want to quickly know where you stand and what specifically to start improving.
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